Support
Netronome offers a wide range of technical support and professional services that are tailored to the individual needs of our customers and manufacturers who are integrating portions of our technology.
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Technical Support Services include phone support, email and web access to the Netronome support system for case submission and tracking, feature requests and software downloads.
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Professional Services are available in addition to standard technical support services. Professional services generally include contract engineering or other NRE programs for the purpose of providing customers with direct access to Netronome development engineering and field application engineering resources for integration, design, solutions planning, contract engineering services, testing and quality assurance. Netronome professional services are available on a per-contract basis and include detailed statements of work and program management support.
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Training Programs are available for Netronome customers for both product and technology topics specific to Netronome solutions, as well as general networking and communications protocols and topics in order to better assist customers with the integration of the Netronome products.
Support Contacts
Corporate headquarters: 724.778.3290
Email Netronome with a general information request.
Email Netronome with an engineering question.
Email Netronome if you wish to request a product enhancement.
